Privacy Policy

Last Updated: 20th November, 2025
Ikajunga Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services, including CPR training, French tutoring, interview coaching, and other educational or professional development programs offered online or in-person throughout Nunavut.
By accessing our website or registering for any service, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide Directly
Full name
Email address
Phone number
Physical address (if needed for on-site training)
Payment information (handled securely through third-party processors)
Any details submitted through contact forms or during registration
Feedback or communication sent to us at support@ikajungaservicesnu.com
1.2 Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages viewed and time spent
Cookies and usage data
This data helps us improve user experience and website performance.

2. How We Use Your Information
We use your information to:
Register you for requested services and trainings
Communicate booking details, schedule changes, or important updates
Provide customer support and respond to inquiries
Improve our website, service quality, and training programs
Process payments securely
Send service-related reminders, confirmations, or follow-up materials
Comply with legal or regulatory obligations in Nunavut and Canada
We do not sell or rent your information to third parties.

3. How We Store and Protect Your Data
Your personal information is stored securely using industry-standard measures to prevent:
Unauthorized access
Misuse
Loss
Alteration
Only authorized staff and instructors who need the information to perform their duties have access.
Payments are processed through trusted, PCI-compliant third-party payment processors. We do not store credit card details on our servers.

4. Sharing of Information
We only share your information:
With instructors or staff who need it to provide your service
With payment processors for secure billing
With trusted third-party service providers (e.g., scheduling or video platforms)
When required by law, court order, or government request
We do not share your information for marketing by third parties.

5. Cookies and Tracking Technologies
Our website may use cookies to:
Improve site functionality
Remember your preferences
Analyze website performance
You can disable cookies in your browser settings, but certain features may not function properly.

6. Your Rights
Depending on your location and local regulations, you may have the right to:
Access your personal information
Request corrections or updates
Request deletion of your personal data
Withdraw consent for communication
Ask how your data is being used
To make any such request, contact us at support@ikajungaservicesnu.com.

7. Email Communication
By registering for any training or contacting us, you may receive emails such as:
Booking confirmations
Training reminders
Program updates
Payment receipts
You may unsubscribe from non-essential emails at any time.

8. Children’s Privacy
Our services are intended for adults and older students.
We do not knowingly collect personal information from children under 14 without consent from a parent or guardian.

9. Third-Party Links
Our website may contain links to third-party platforms (e.g., Zoom, Stripe, or other scheduling tools).
We are not responsible for the privacy practices of these external websites.

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Continued use of our website and services means you accept these changes.

11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Ikajunga Services
Email: support@ikajungaservicesnu.com
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